CIO Services

Michigan Department of Corrections – Third Party Reviewer and Program Monitor/Evaluator
HMA’s engagement with the Michigan Department of Corrections (MDOC) began in 2009 as a third-party reviewer for inmate health care services and has since expanded to include additional consulting services. HMA provides consulting and audit services to MDOC in support of its management of contracts for physician, psychiatry, and pharmacy services for approximately 44,000 inmates, and supports MDOC with contract oversight, auditing, and review of best practices for in-prison and community-based services for substance abuse and sex offender treatment. In addition, we provide similar services to support MDOC’s contract management for reentry planning for inmates with serious mental illness and/or complex medical conditions.

HMA also provides extensive data management services and create dashboards for MDOC to support disease registries, integrated care, off-site service claims, and other objectives for MDOC’s fully integrated behavioral health and primary care pilot. Our work includes:

• Managing demand for and utilization of on-site and off-site health care services
• Facilitating a data-sharing/data use agreement between MDOC and the Michigan Department of Health and Human Services (MDHHS) to support prisoner reentry and access to community-based health care coverage and health care, including behavioral health, substance abuse services, and medication-assisted treatment (MAT) for opioid use disorder
• Developing dashboards to track off-site service utilization and cost across the system
• Developing clinical registries for asthma and diabetes to track population and patient-specific outcomes, practitioner compliance with clinical guidelines, and emerging trends
• Developing a prison-specific data set to place all inmates into the 4-Quadrant model of primary care and mental health
• Designing web-based data entry mechanisms for all prisons to enter administrative data; designed interactive management reports
• Designing evaluation metrics, data sources, and methodologies to assess compliance with numerous primary care requirements; and crafting reports and data entry mechanisms
• Designing outcomes indicators for residential and outpatient substance abuse treatment programsOur data analytics assist MDOC in making strategic decisions in improving population health, developing risk stratification algorithms, and improving the overall quality of care, and support HMA’s third party reviewer activities.

United States Department of Labor
OCIO IT Governance Support Services
Role: Prime Type: SDVOSB Set-aside, T&M
Description: DOL’s Office of the Chief Information Officer (OCIO) required a business partner with enterprise level IT Strategy, IT Capital Planning Investment Control (CPIC), Enterprise Architecture (EA), and Paperwork Reduction Act (PRA) specialized technical and management consulting capabilities. Oxford provides DOL’s OCIO with integrated IT Governance support services, to include DOL Departmental CPIC services, Strategic Business Management services, and PRA Information Compliance Management activities. The Oxford Team’s focus is to continue to develop, operate, and mature DOL’s portfolio management capabilities for the Department’s 125+ IT investments in alignment with OMB requirements. Key Oxford activities include select, control, and evaluate IT portfolio operational support; the development and maintenance of DOL’s Information Resources Management Strategic Plan and Enterprise Architecture Roadmap; oversight and submission of DOL’s Major IT Business Cases and IT Portfolio Summary; annual Departmental CPIC training; Data Analytics strategy and support; Technology Business Management (TBM) implementation; eCPIC to Folio migration; and reporting of DOL implementation and compliance of Federal IT strategies, directives, regulations, and/or guidance.

United States Department of Labor
Employment Training Administration
Project Management Office Support
Role: Prime Type: SDVOSB Set-aside, T&M
Description: Oxford provided comprehensive Project Management Office (PMO) services to ETA’s Office of Information Systems and Technology (OIST). Activities included providing PMO based oversight of OIST’s IT portfolio (development, maintenance, and IT enhancement projects). Management Consulting activities involved conducting a current state assessment of OIST PMO processes and benchmarking agency PMO maturity, followed by the delivery of a maturity roadmap detailing the development and delivery of 20 ETA system development life cycle document templates with a corresponding project intake to completion work-flow process.

The College Board, Data Services Division
Master Data Management & Data Governance Project
Role: Prime Type: Full & Open, T&M
Description: The College Board required a business partner with specialized data management and data governance consulting capabilities. Oxford provided the College Board with comprehensive management consulting services to develop and implement a Master Data Management (MDM) roadmap and Data Governance (DG) framework as part of a key set of OCIO IT-Roadmap initiatives. Oxford’s consulting services included: a current state assessment of the College Board’s MDM and Data Governance practices; definition of their on-going MDM strategy and DG framework; definition of the College Board’s future state governance model and boards; and the formulation of an executable roadmap of future state MDM initiatives. Oxford met the College Board’s expectations in providing over 20 project deliverables, establishing a best of breed and highly effective enterprise information management Data Governance practice.